May Luxe Bloom Event 🌸 Free mini sample with eligible May orders • Use code NEW2YLA for 10% off your first order • Free standard shipping on orders $70+ • Luxe Members get free standard shipping on orders over $35

Contact Us

We're here to help!

Whether you have a question about your order, need help choosing a scent, want support with a sample set, need pickup guidance, or want help with a custom request? We’d love to hear from you.

At Ya Luxe Aromas, we want your shopping experience to feel smooth, clear, and supported from start to finish. Use the contact form below for questions, support, custom requests, partner inquiries, and order help. For direct assistance, you can also reach us by email at yaluxearomas@gmail.com

Response Time: Please allow 24-48 hours for a reply.

Order Support:

If you are contacting us about an existing order, please include your:

-Full name
-Order number or date of purchase
-Email address used at checkout
-Brief description of your question or concern

Pickup & Multiple Order Support:

If you need prepaid local pickup, please contact us or submit the appropriate pickup request to confirm whether pickup is available for your area before using a shipping-based checkout link.
If you placed more than one separate checkout and need help with order support, please include that in your message so your purchases can be reviewed properly.

Custom Requests & Special Support:

Use this contact page if you need help with:

✔️custom fragrance requests
✔️special orders
✔️custom sample-set questions
✔️candle scent questions
✔️product guidance before ordering
✔️partner opportunity inquiries
✔️general customer support

Business Hours (EST Time Zone):

Monday: 8:00am - 9:00pm

Tuesday: 8:00am - 9:00pm

Wednesday: 8:00am - 9:00pm

Thursday: 8:00am - 9:00pm

Friday: 8:00am - 6:00pm

Saturday: 10:00am - 6:00pm

Sunday: CLOSED

Thank you for choosing Ya Luxe Aromas.
Luxury in every drop. Confidence in every scent.

Ready to place an order?

Please use the Order Form for faster service on cusotme & special orders. The contact form is for questions, support, and order help only.

Submit an Order Request

Contact Form

Please complete the form below and include as much helpful detail as possible so we can assist you more smoothly.

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